In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity:
Lisbon Consumer Conflict Arbitration Centre
http://www.centroarbitragemlisboa.pt
Vale do Ave Consumer Conflict Arbitration Center/Arbitration Court
CIAB – Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)
CNIACC – National Center for Information and Arbitration of Consumer Conflicts
Consumer Conflict Arbitration Centre of the District of Coimbra
http://www.centrodearbitragemdecoimbra.com
Centre for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve
Consumer Information and Arbitration Centre of Porto
Madeira Consumer Conflict Arbitration Centre
https://www.madeira.gov.pt/cacc
More information on the Consumer Portal